Cotter's Aquatics Swim and Fitness
Terms and Conditions and Cancellation Policy:
Swimming lessons are to be paid in advance:
Option 1: For a 10 week block at a discounted price of 10%
Option 2: For a 5 week block with no discount.
Only under extreme hardship circumstances as arranged with Management can lessons be paid on a 'Pay as You Go' basis.
When your child/ren are enrolled into a class, you will automatically be sent an invoice for the 10 weeks at the discounted price.
If your child is unable to attend a scheduled lesson you must notify the pool in advance on 07 4092 1691 or via email to firstname.lastname@example.org so staff can record a cancellation for that lesson. Notifying Cotter's Aquatics of a cancellation entitles the child to a make-up lesson that may be booked at a time that mutually suits management as well as the customer, either throughout the term if a space is available or during the intensive or holiday weeks.
If you fail to notify the pool that your child will not be attending the lesson you will forfeit your fees paid for that lesson, as well as being denied a Make-up lesson, unless of extreme circumstances which can be discussed with Management. If the student does not attend lessons twice in a row without notification, their allocated time slot will be forfeited.
Please do not hesitate to contact us if you have any questions or concerns about our Learn to Swim Program, or the above Terms and Conditions and Cancellation Policy