SAFE START SWIM ACADEMY
TERMS AND CONDITIONS
All participants must abide by the terms and conditions of Safe Start Swim Academy.
PAYMENT OF FEES
Students fees must be paid to confirm your childs enrolment in the class. Students with overdue fees will not be able to participate until fees are current. This is not negotiable.
Term fees are charged prior to the commencement of the term. Fees are to be paid either in full or via direct debit.
DIRECT DEBIT
Direct Debits will be processed as follows -
Fortnightly Payments = $33 per child / fortnight (inc trans fee)
Dishonour Fee = $14.90
TERM COMPETITION
Pay your invoice in full before the due date to go in the draw to win one student free swim fees the following term. This is drawn before the start of Week 1 the following term.
BOOKING FEE
A $20.00 once-off booking fee is payable for all new students entrolled on our system.
FAMILY DISCOUNT
To receive the 2nd and 3rd Child discount the children must all be in the same family, this discount also applies if you would like to book your child into more than one class.
MISSED LESSONS
Please note that by enrolling your child with Safe Start Swim Academy you are electing to enrol in a TERM of swimming lessons therefore we do not offer make up lessons or refund missed lessons.
In the event that Safe Start Swim Academy cancels your childs lesson, that lesson will be refunded in full at a cost of $16 per child per cancelled lesson.
COOLING OFF PERIOD
Please note that you have until the commencement of your class to cancel your enrolment for a full refund of term fees paid.
All booking fees are forfeited.
If you cancel your enrolment after the commencement date, we will refund your term fees minus two week cancellation fee.
All booking fees are forfeited.
ONGOING ENROLMENT
Enrolments will automatically roll over each term unless we receive a cancellation request - forms available at front desk
CANCELLATIONS
At the end of the school term - please advise that you wish to cancel your enrolment and will not be participating in the following term.
During a school term - please complete a cancellation request. We will refund all term fees remaining minus 2 weeks cancellation fee.
Cancellation forms are available at the front desk.
RECEPTION , KIOSK AND ACCESS
Safe Start Swim Academy has a kiosk located on premises at
Shop 1, 278 Senate Road, Risdon Park SA 5550.
Office Hours are as follows -
Monday 9:30 am - 6:30 pm
Wednesday 9:30 am - 6:30 pm
Thursday 9:30 am - 2:30 pm
Friday 9:30 am - 2:30 pm
Safe Start is only open during SA School Terms and is closed on weekends and public holidays.
SIBLINGS ON POOL DECK
Please note that Safe Start Swim Academy does not have a lifeguard onsite at all times, for this reason children under 12 are not permitted on pool deck unless participating in a lesson.
SUPERVISION
Parents are not permitted to leave children under the age of 10 unaccompanied at any time while they are in the Centre, including during a Learn to Swim class. Guardians must be over the age of 16.
INSTRUCTORS
Teachers are fully trained and accredited through Austswim, have their CPR Certificates and Working With Childern Clearances. Instructors subject to change. For any feedback on instructors please contact admin@safestartswim.com
HYGIENE
Appropriate clean and suitable swimming attire is required for entry to the pool. It is mandatory that children up to the age of 24 months wear swim nappies. Safe Start Swim Academy stock a range of re-usable swim nappies. Please see our reception staff for prices and styles available.
POOL CLOSURE
Safe Start Swim Academy follows the SA School Term and is closed during school holidays and public holidays. Please note SSSA is closed on the Smelters Picnic and classes that fall on this day are not charged.
SAFETY & FIRST AID
Staff are trained in First Aid and CPR and are authorised to administer such medical assistance as they determine suitable in the event of an accident or illness which may occur to your child/children whilst attending the swim school and agree to meet any expenses incurred herein.
SSSA takes no responsiblity for any accidents or injuries that occur ouside of the swimming pool. All lessons are conducted on pool deck or within the pool safety barrier. Parents and Guardians are repsonsible for the supervison and safety of their children outside of lesson times and when they are not under direct supervision of the instructor within the lesson area.
BEHAVIOUR
Management reserves the right to refuse entry, suspend or cancel a membership without refund, or request any person to leave the premises if that person does not behave in a responsible manner, uses abusive language, is under the influence of drugs and/or alcohol or does not adhere to the general conditions of entry.